WCW News, Updates, and Releases
See what the partners are up to and what we’re thinking about… improving your sales performance, strengthening your leadership team, sharpening your business fundamentals and more.
2011 News, Updates, and Releases
December, 2011
- WCW adds the SuperSTAR Customer Service packaged program!
- WCW releases Achieving a Winning Attitude
- WCW releases Communicating Effectively with Employees – Really!
- WCW releases Setting and Achieving Your Goals in the New Year!
- WCW releases Quality Service: Taking a Quantum Leap Forward
- WCW releases How to Motivate Employees – Guaranteed!
- WCW releases Coaching for Excellence
- WCW releases 5 Steps to Create Moments of Magic for Your Customers
- WCW releases Succeeding as a Leader
- WCW releases Why do Sales Training and Coaching?
- WCW releases Getting Along with Other People
November, 2011
- WCW releases Positive and Powerful Performance Management
- WCW releases The High Performance Formula: How to Motivate People
- WCW releases Achieving Customer Retention Excellence
- WCW releases The Power of Believing: The Key to Motivation
- WCW releases 3 Ways Customers Rate You – The Bottom Line in Customer Service
- WCW releases How to Be a Sales Winner
- WCW releases 3 Steps to Goal Setting That Works!
October, 2011
- WCW releases Your Greatest Resource
- WCW releases The Real Role of Sales Managers
- WCW releases How to Deliver Moments of Magic to Your Customers!
- WCW adds the Excellence in Management packaged program!
August, 2011
July, 2011
- WCW’s own Rick Conlow on Fox 9 News
March, 2011
- WCW introduces Dick Lewis!
February, 2011
- WCW releases Customer Loyalty Related to Customer Service
2010 News, Updates, and Releases
September, 2010
March, 2010
- WCW releases Become a Successful Supervisor!
- WCW introduces Mike Navarre!
February, 2010
January, 2010
- WCW introduces Alyssa Good!
- WCW introduces Allison Fendrick!
- WCW releases Creating a High Performance Team!
2009 News, Updates, and Releases
December, 2009
November, 2009
June, 2009
January, 2009
- WCW introduces Bruce Moorhouse!
- WCW introduces Meg Leach!
2008 (and prior) News, Updates, and Releases
December, 2008
- WCW introduces TC Bundy!
August, 2008
- WCW introduces John Pultz!
January, 2005
- WCW introduces Siobhan Judd!
WCW and CityBusiness, Minneapolis Leadership Series
- Leadership Advisor Articles
- This species of difficult boss apparently isn’t extinct (.pdf)
- In management, politics comes with the territory (.pdf)
- How to manage employees, from trainees to dead wood (.pdf)
- Don’t fall off the tracks after starting a quality program (.pdf)
- Don’t do all the work yourself; here’s how to pass it on (.pdf)
- To get employees to change, expand their comfort zone (.pdf)
- How do you tell resentful workers their ideas are bad? (.pdf)
- Money isn’t the only thing that can motivate workers (.pdf)
- Right Thinking, The Greatest Success Secret of All Time (.pdf)
- Myths about goal setting can make efforts seem doomed (.pdf)

