Improving Business Performance

Depending on objectives and the organization’s environment, we employ a variety of coaching methods to help executives elevate their performance. These include, but aren’t limited to:

Shadowing
We accompany the executive on his/her rounds and observe his/her behavior. The feedback session we coordinate afterwards, allows us the opportunity to share our insights and to suggest changes.

Problem-solving
Once a problem has been identified, we help the executive develop a solution. After the solution has been implemented, we provide feedback on the results.

Process-building
We help the executive design a process to do things in a new or different way. This eliminates frequent changes and decision-mak­ing on the run.

Scripting
Developing scripts for handling specific situations enables the executive to learn to respond effectively to others.

Skills training
This could involve helping the executive learn a new skill, such as creating an effec­tive presentation.

Reading
We stay up-to-date on current management literature and theories, and we can assign topics to executives for study in areas they need to develop.

Organizing
Providing a plan to help an executive manage time, priorities, the office and support staff helps many executives become more effective immediately.

Mentoring
We ask some executives to work briefly with a men­tor to learn a new skill.

Team-building
Improving the effectiveness of the executive’s team can also boost his/her effectiveness. This could include helping the executive write a plan for the team to follow.

Delegating
Many executives need to be coached on what, when, and how to del­egate to others. Developing delegation skills can substantially improve an executive’s effectiveness.

Managing conflict
Confronting and resolving conflicts naturally frees up energy and time. We teach the executive how to prevent conflict and how to diffuse it once it occurs.