Vlog #13 How to Motivate People in Challenging Times: 5 Positive Actions to Improve Results
We have the highest employee dissatisfaction rate in history. The economy is improving but it’s a roller-coaster ride. Leaders have to be concerned about the emotional state of their teams. Learn five actions you can use TODAY to improve performance in these challenging times.
Warning! Pessimism can be Hazardous to Your Health – WCW Partners Vlog #12
How does pessimism effect the workplace, and how can leaders turn around the tide of negativity to enact positive change in their employees?
Succeeding as a Leader: Vlog #11
How effective are managers today? In vlog #11 Rick addresses that as well as ways for you to succeed as a leader and avoid common problems managers face.
A Manager’s Guide to Getting Feedback
When you’re the leader, it can be down-right difficult to get candid critiques or compliments – because most often what you’re told is inhibited by fear or coated with ulterior motives. Your team doesn’t want to tell you something that might put them on your “bad side.” So, they choose to tell you that which [...]
Coaching a Sales Professional, Persistence
If you’re a coach and your client is a sales professional – you know it’s not easy. To help with this, I am amidst a 7-post series, which answers the question: where does a coach begin to coach a sales professional? So far, I’ve discussed the importance of good time-management skills, the reasoning for taking responsibility, the [...]
The Customer Buying Process
The Customer Buying Process To really explain the process a customer navigates as he/she makes a purchasing decision – we put together this diagram, which is followed by a detailed explanation of each part of the process. This outline is valuable information for anyone hoping to engage a consumer, for any salesperson hoping to make [...]
An Innovative Management Approach
In our recently released book, The SuperSTAR Leadership Model: Good Boss, Bad Boss – Which One Are You?, we explore the 9 strategies that great leaders do on a regular basis. One of the 9 is maintaining a commitment to continual improvement. Within that strategy, we advocate that managers and leaders be innovative in the [...]
Coaching a Sales Professional, Customer-Centered
This is the fifth of my 7-post series on coaching a sales professional. These 7 suggestions don’t cover everything you could coach, but they set a solid foundation by helping you coach a sales professional on the basics. The previous 4 were: Time Management Responsibility Preparation Information Accumulation Today, we’ll discuss the importance of being [...]
Coaching a Sales Professional, Information Accumulation
Ignorance isn’t bliss in business. And it’s definitely not respected or admired in sales. That’s why KNOWLEDGE is the 4th topic of my 7-post series on coaching a sales professional. I don’t mean knowledge in an educational sense. Yes, education is important, but I’m talking about the sort of knowledge that’s professionally relevant and progressively [...]
Good Boss Bad Boss
Self Assessment
